The Challenge
In 2018, a Latvia-based licensed BIN sponsor and cards processor approached D8 in search of a transaction screening system for their e-commerce acquiring channel. They were looking for an innovative solution that would enable them to significantly reduce the number of chargebacks, thereby enhancing the overall operational efficiency. D8 Corporation was chosen primarily due to our excellent competence in the field. Our impeccable reputation for getting things done also helped. Price was also a significant factor in our client’s decision-making process.
Solution We Offered
We offered StrongHold Fraud Prevention Platform, our premier solution for combating acquiring fraud. Our comprehensive solution enabled our client to significantly diminish the occurrence of chargebacks, thereby enhancing the overall operational efficiency. By leveraging our platform for transaction screening, our client was able to ensure a more reliable payment processing system for their clients. Our client also saw a significant reduction in chargeback-related write-offs, after StrongHold’s introduction.
The implementation of D8 Corporation’s transaction screening software empowered the Latvia-based acquiring PSP to proactively identify and mitigate potential fraudulent transactions.
The advanced screening capabilities provided by our platform allowed our client to scrutinize each transaction in real-time. This enabled them to promptly detect any suspicious activities or irregularities. Our client has also benefited from our expertise in acquiring and merchant-related fraud. Our analysts have prepared a sophisticated set of analytical scenarios to the client’s specification.
As a result, our client significantly reduced the number of chargebacks, minimizing potential financial losses and preserving their reputation as a trustworthy PSP and BIN sponsor.
Furthermore, our platform’s automated screening processes streamlined the identification of potentially fraudulent transactions, enabling the fraud prevention team to focus its efforts on investigating complex cases, instead of spending time on basic, repetitive ones. This optimization of resources not only bolstered the effectiveness of the fraud prevention department but also contributed to substantial cost savings for the PSP.
The adoption of our transaction screening platform proved to be instrumental in empowering the Latvia-based acquiring PSP to fortify its fraud prevention measures. By leveraging the advanced capabilities of this innovative solution, the PSP successfully minimized chargebacks and optimized the efficiency of its fraud prevention department.
The Results
- Substantially reduced number of chargebacks
- Improved operational efficiency of the fraud department
- Improved the speed and complexity of transaction screening
- Improved scalability of the acquiring services PSP provides
